Frequently Asked Questions

Stuff people want to know.

  • Brand Design Collab
    3 Weeks 

  • Web Design Collab
    6-8 Weeks

  • Social Media Collab
    4-6 Weeks

* Larger projects may have extended lead times

What is the client onboarding process?

We set up an initial virtual call to learn more about how we can be of service and how best we can COLLAB!

 We conduct research, clarify strategy, and COLLABORATE  virtually to identify your BRAND.  The sky is the limit from there!

Let's COLLAB!

How long does the design process take?
  • Brand Design Collab
    3 Weeks 

  • Web Design Collab
    6-8 Weeks

  • Social Media Collab
    4-6 Weeks

  • Photo & Video Collab
    2-4 Weeks

  • Graphic Design Collab
    Single Digital Asset | 1 to 6 days
    Print Assets | 6 to 12 days

What other services does THEHIVECOLLAB provide?

If it's creative, positive, and evokes the nature of true harmonious COLLAB-oration, then count THEHIVECOLLAB in!

Ultimately, if we can't help, we probably know someone who can...that's the beauty of COLLAB-oration!

Do you only work with start-ups + new brands or can you also help more established brands?

We're not a run-of-the-mill Creative Agency, and neither are our clients. At THEHIVECOLLAB, we work with creative COLLAB-ers of all sizes, but we thrive on COLLAB-ing with start-ups! We're a start-up, and we know what it takes to leverage a Brand! Our unique and creative approach is why we've been in such high demand since we opened our doors. 

 

Check out some of our most recent COLLABS below!

Privacy Policy

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, login, an email address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

We use cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation, and effectiveness of our platform.

  • To ensure our platform is secure and safe to use. 

 

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

How do you store, use, share and disclose your sire visitor's personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.